Privacy policy

Privacy Policy

Last updated: 08/9/2026

This Privacy Policy describes how Levorno collects, uses, and discloses your personal information when you visit or make a purchase from levorno.com (the "Site").

1. Information We Collect

When you visit the Site, browse, or make a purchase, we may collect:

  • Contact information: name, email address, phone number, shipping/billing address
  • Order information: products purchased, order value, payment details (processed securely by our payment providers — we do not store full card numbers)
  • Device/usage information: IP address, browser type, pages visited, time spent on pages, referring website, collected via cookies and similar technologies
  • Customer support information: any details you provide when contacting us

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order, account, or inquiries
  • Send marketing communications (only if you've opted in — see Section 6)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We share your information with trusted third parties as necessary to operate our business, including:

  • Shopify — our e-commerce platform, which processes and stores order and customer data
  • TeemDrop and shipping carriers (e.g., YunExpress, DHL) — to fulfill and deliver your order, which requires sharing your name, address, and order details
  • Payment processors (e.g., Shopify Payments, PayPal) — to securely process your payment
  • Marketing and analytics platforms (e.g., Meta/Facebook, Google Analytics) — if you consent to cookies, we may use these tools to measure ad performance and site usage

We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar tracking technologies to operate our Site, remember your preferences, and understand how visitors use our Site, including for advertising purposes (e.g., Meta Pixel, Google Ads tracking). You can control cookie preferences through your browser settings or via any cookie consent banner shown on our Site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Marketing Communications

If you subscribe to our emails, we will send you updates, promotions, and product news. You can unsubscribe at any time using the link in any marketing email or by contacting us directly.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications
  • Object to certain processing of your data

To exercise these rights, contact us at levornosupport@gmail.com

8. Data Security

We use commercially reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under 13 (or 16 in applicable jurisdictions), and we do not knowingly collect personal information from children.

10. International Data Transfers

As we work with international fulfillment partners (including TeemDrop and its shipping carriers), your information may be transferred to and processed in countries outside your own, including countries that may have different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: levornosupport@gmail.com